Return and Refund

Return and Refund Policy

Pyramids Wholesale intends to satisfy our costumers. For this reason, All returns, broken and exchange merchandise must be claimed within 3-4 business days after arrival and receiving. No claims for damaged or missing items can be made after this time frame.

Steps to follow for credits or replacement of the merchandise in question:

*All returns must be in its original packaging, (vaporizer, ashtrays, grinders, etc.). Original packaging must be free of any defects. Credit or replacement WILL NOT be given to items with any defects.

*Make sure all items that you receive are working properly if not, please call immediately for returns authorization.

*Broken Items: To claimed the broken items you receive, you have to take a picture of the items and e-mail to pyramidswholesale@yahoo.com, with invoice and item number, within 2 business days after arrival and receiving.

*Digital Scale returns must include all accessories and documentation (warranty card, user manual, batteries, expansion trays, lids, calibration weights, pouches, battery compartment covers) in order to receive credit on next purchase. Please note: Scales out of calibration are not covered by the warranty. Please recalibrate scale before attempting to return. Scales that will not calibrate are covered by warranty.

 *All due credits will be applied to customers account within 5 business days of receiving defective items. Please note that for returns of 3 boxes or more may take up to 10 business days for credit to be processed.

 *Items that are not damaged will incur a restock fee of $25.00 or 10% of the total whichever is greater.

Pyramids Wholesale does not refund with company checks, only Credit on future purchase or replacement of the items.

PYRAMIDS WHOLESALE
1416 Antioch Pike, Suite 103, Antioch, TN 37013
PH: (615) 333-3320
EMAIL: pyramidswholesale@yahoo.com
www.pyramidswholesale.com

 

 

Shipping and Handling

Shipping and Handling

Shipping charges will be automatically calculated at the time of checkout based on the rate table shown below. Orders may be shipped via US Postal Service, FedEx, DHL or a combination of these services. Standard transit time is 3-5 business days but may take longer depending on carrier delays. Pyramids Wholesalme assumes no responsiblity for late or delayed packages.

Shipping Rate
Standard shipping rates apply to continental USA only. Oversize surcharge may apply
Expedited shipping
Expedited shipping is for continental USA only and is not available to international customers. Orders always ship the same day if placed before 12pm noon EST. Only business days (Monday-Friday) are factored when calculating delivery times. To request Saturday delivery, make a note in the comments section of the checkout process. You will be contacted with an updated shipping quote.
Backorders
Backorders will be shipped via USPS or FedEx Ground at no additional cost
How to Track Your Order
We provide tracking numbers with all of our shipments and will contact the carrier on your behalf should a package become lost in transit. To report a possible missing package call us at(615)333-3320 or (615)481-4518 but please allow a reasonable amount of time (5 business days) to pass before reporting it to us.
Deliveries Requiring a Signature
To make sure your order reaches you safely, sometimes our carriers require a signature for delivery. Orders over $500 require a signature – the carrier will make three delivery attempts before sending the package back to Mud Hole. If you are not able to sign for your order please call us or place a note in the comments section of the checkout page.

Privacy Policy

Privacy Policy

This privacy notice discloses the privacy practices for (PYRAMIDS WHOLESALE & DISTRIBUTION). This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information
  • How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 615 333-3320 or via email pyramidswholesale@yahoo.com.

Home page

Featured Products

HOOKAH

A hookah (hukka or huqqah) also known as a waterpipe for smoking flavored tobacco

Read More

PIPE

People smoke waterpipe as part of their culture and traditions.

Read More

GRINDER

We offer all types of herb grinders. Check them out

Read More

BUBBLE

We offer all types of beautiful bubbles. Check them out

Read More

STASH CAN

The best selection of stash cans you’ll find is right here at Pyramids Wholesale

Read More

HOOKAH

HOOKAH

PIPE

PIPE

GRINDER

GRINDER

BUBBLE

BUBBLE

STASH CAN

STASH CAN

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About Us

PYRAMIDS WHOLESALE & DISTRIBUTION

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Pyramids Wholesale and distribution is a privately owned company and established in 2012. We are located at Nashville, TN.

Pyramids wholesale is dedicated to the smoking accessories industry, with the clear aim of refining product quality and providing a superior level of customer service.

We carry everything a serious wholesale smoke shop should carry, such as hand smoking pipes, bubblers, soft glass, grinders, safes, ash catchers, slides and many other smoking accessories.

Our company also wholesales stash caned drink, energy drink, canned beverage, including CocaCola, Diet Coke, Arizona flavored drinks, beer and detox drink and beverage. We also offer an array of scales from portable pocket scales to our heavy duty industrial scale line. All our products are guaranteed with a full manufacturer warranty.

So if you’re reseller looking for a reliable wholesale supplier of smoking accessories, please call us at (615) 333-3320 or (615) 481-4518 or email us at george@localhost

PYRAMIDS
WHOLESALE AND DISTRIBUTION

Customer Service

Customer Service

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Shipping & Delivery
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Privacy & Security
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Returns & Replacements
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.
Ordering
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Payment, Pricing & Promotions
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Viewing Orders
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Updating Account Information
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